Info Line

COAT CHECK

Coat check will be available inside the venue for $5. Locations will be clearly marked on the festival guide and the map.

GENERAL STORE

The Insomniac general store sells basic necessities you may have forgotten.

ATM

ATMs are located inside and outside the venue. Locations will be clearly marked on the festival guide.

MERCHANDISE

Official Insomniac merch will be available for purchase, including T-shirts, jackets, steel water bottles, and some fun surprises!

FOOD & BEVERAGE

Food and beverage stands are located throughout the event, with roaming vendors carrying water, snacks, and other beverages. Cash and credit accepted.

ALCOHOL

Bars located throughout the venue will serve beer and liquor.

WATER REFILL STATIONS

Stay hydrated! Fill up your Insomniac canteen, CamelBak, or any empty beverage container at our free hydration stations. Look for the water droplet symbol on a festival map to find the nearest station. 

INFO BOOTHS

Info booths will be stationed throughout the venue. Check your festival map for specific locations.

SAFETY & MEDICAL

To ensure a safe environment for all, security and medical staff will be present throughout the entire event. If you need any assistance, please go to the nearest medical or information booth, or seek out an event staff member. Learn more about staying healthy and happy at White Wonderland.

LOST & FOUND

Lost & Found booths will be available at the venue. Check your festival map for specific locations. Following the event, lost items will be held at the Insomniac Office in Los Angeles. If you need to retrieve your item after the festival is over, email us.

Insomniac welcomes all, and we strive to make our environment accessible to our guests with disabilities. During the event, the venue will feature accessible parking, restrooms and other amenities, as well as designated areas for wheelchair users and their companions.

Parking

ADA parking will be provided near the festival entrance

Entrance

An accessible entrance is located near the ADA parking. Look for the Access Center, where you can check in and receive your wristband for the accessible viewing platform.

AMENITIES

All public restroom areas, ATMs and concession stands are accessible to our patrons with disabilities. Please see your festival map for locations, or contact the nearest staff member for assistance.

SERVICE ANIMALS

Service animals are the only animals allowed in the venue.

VIEWING PLATFORMS

White Wonderland provides an accessible viewing area for the stage. To gain access, please check in and pick up your wristband at the Access Center.

Medical

White Wonderland will feature a first aid booth, a team of professional medical practitioners, and event staff trained in emergency preparedness. Refer to your festival map for a first aid location, or contact the nearest staff member for assistance.

Contact

We are committed to continually improving accessibility at our events. Please address comments, questions or suggestions to access@insomniac.com.